A Stronger Voice

The BID listens to the opinion of businesses, who will have an increased say in the management of their trading environment. Businesses benefit from a unified voice, more support, and better communication – enabling them to work together for their mutual advantage.

What the BID will deliver


Business forum

A levy payers group act as the voice of business, providing the opportunity to feedback on the BID and better inform its future work.


BID Management Team

The Council continues to fund the post of the Town Centre Manager, who wholly supports the BID. Funds have provided a BID Manager as well as a role dedicated to marketing the BID to ensure maximum efficiency.


Online Support

The Southend BID website includes all details on what it delivers. Visit Southend includes information on levy paying businesses and is where all stakeholders can add their offers and events.


Regular Feedback

Email bulletins, social networking, newsletters and information sessions will keep levy payers up-to-date on what’s going on in the BID zone.


Measuring Performance

Annual surveys will invite all businesses to share their views on BID services. The BID will distribute the survey results, along with more frequent data on trading performance, footfall, crime, public transport and car parking usage, to all businesses.

Workshops have taken place in order to gather feedback as Southend BID prepares for the renewal process.



In addition to the annual presentations and feedback events, regular networking sessions will open channels of communication and facilitate working relationships between businesses in the BID zone. Exclusive communication groups will also be introduced pre-renewal.


Working Together

The BID will bring businesses together to collaborate on marketing and promotion and there is a fund for encouraging commerce in the BID area through grants to independent businesses.

The BID is also involved in community led projects and those with other external organisations.


A Single Voice

The BID strives to work towards a united goal in making improvements in the BID area to collectively benefit both businesses and visitors.