Close consultation with local businesses has been a key part of the BID’s work. The BID commits to listen to you and lead the campaign for even more improvements to the town centre and seafront zones. The work carried out by the STCP has given the BID strong foundations on which to develop a unique insight into the evolving needs of the town centre and seafront.

In its largest survey of business confidence and future aspirations to date, a questionnaire was issued to every business in the BID zone with a response rate of 42%. Businesses asked for investment in the following areas:

Improvement to safety 29% Find Out More
Improvement to marketing 26% Find Out More
Improvement to environment and streetscape 22% Find Out More
Improvement to representation 21% Find Out More
Other 2% Find Out More
The BID’s impact and the more general performance of the Southend economy is assessed using key performance indicators, such as crime statistics, footfall data and spending within the BID zone. Such close scrutiny will allow greater control and flexibility of resources so that the BID delivery can adapt quickly to changing business needs.
To ensure the management of the BID meets levy payers’ expectations, the BID obtained dual accreditation from the national membership organisation, British BIDs, certifying the high quality management and successful delivery of the BID.
Our progress document (July 2017) can be viewed here.
Our Final Consultation document (May 2017) can be viewed here.
Our progress document (Oct 2015) can be viewed here.